Navigating health care can be challenging, whether it’s finding the right doctor or hospital, tracking claims, or knowing how much something is going to cost before the bill arrives. Sometimes, answers to simple medical questions shouldn’t require the cost of an in-person doctor’s visit, and other times, you need a human—not a letter—to explain your benefits.
Blue Cross NC is building easy-to-use tools that make health care a little less complicated, and a little less costly. From our Rx Savings Solutions and Cost Estimator tools that uncover savings, to our customer service advocates and nurse navigators who provide answers and guidance, we’re creating easier experiences for our members to make care feel less complex.