Predictive Health Technology
The Future of Health: How Machine Learning Can Transform Personalized Care
Our predictive technology uses AI and machine learning to identify patients’ health risks and help doctors intervene early to prevent serious and costly trips to the hospital.
Customer Service Advocates
Nurse navigator saves lives
Personal tragedy prompted Cheryl Propst to commit herself to serving others. As a Blue Cross NC case manager, she’s providing a lifeline to people in crisis.
Rx Savings Solutions Tool
With our prescription savings tool, members can find easy ways to save on medications
Our Rx Savings Solutions tool gives members new opportunities to take an active role in their health care decisions, have a more open dialogue with their providers, and take advantage of cost savings that make better health more affordable.
Customer Service Advocates
Helping Patients to Seek Out Recovery Programs
Treatment options for substance use disorders should be easy to find and access. We’re equipping our members with the tools they need to make informed choices and find quality care.
Rx Savings Solutions Tool
Ways to Make Care More Affordable
Our Rx Savings Solutions tool was developed to combat the rising cost of prescriptions by helping members find lower-cost alternatives. Learn more about this tool and other ways we’re helping members save.
Cost Estimator
Find a Doctor and Cost Estimator Tools
We’re making it easier for members to find great care at a great value. Our “Find a Doctor” and “Cost Estimator” tools make it easy to find in-network providers and know what your plan will cover before the bill arrives.
Cost Estimator
Blue Cross NC Price Transparency Tools
The more transparency members receive, the more affordable their health care becomes. With tools like our Cost Estimator, you can know how much a procedure costs at different providers and choose which one works best for you.
Blue Connect℠
Blue Connect: 24/7 Self-Service Portal
Sometimes the answer is right in front of you, and that’s often the case with our Blue Connect portal. If you’re not up for a phone call with a customer service advocate you can access Blue Connect for ID cards, payments, claims, appeals, and more.
Blue Connect℠
Make Health Care Easy with Blue Connect
With Blue Connect NC, care follows you everywhere. This self-service portal lets members access plan information, find a doctor, track claims, connect to customer service, look up costs, and take advantage of wellness tips.
Customer Service Advocates
Caring Beyond the Chat Window
Meet Cindy, a Customer Service Advocate who helps members get the most out of their plans, and makes sure that if an issue arises, it’s met with a solution. Hear her story of going above and beyond to help a member get a critical medication they needed.