Blue Connect℠
Blue Connect: 24/7 Self-Service Portal
Sometimes the answer is right in front of you, and that’s often the case with our Blue Connect portal. If you’re not up for a phone call with a customer service advocate you can access Blue Connect for ID cards, payments, claims, appeals, and more.
Customer Service Advocates
Caring Beyond the Chat Window
Meet Cindy, a Customer Service Advocate who helps members get the most out of their plans, and makes sure that if an issue arises, it’s met with a solution. Hear her story of going above and beyond to help a member get a critical medication they needed.
Help from Home
Supporting Women Through Pregnancy
We created My Pregnancy App to give members easy access to vital information regarding their pregnancy, including direct access to a registered nurse who can answer any questions or concerns.