Rx Savings Programs
Making Prescriptions More Affordable
We believe everyone should be able to afford their medication. Our investments in new pharmacy programs and easy-to-use cost-savings tools will help make medications more accessible and affordable for all.
Customer Service Advocates
Helping Patients to Seek Out Recovery Programs
Treatment options for substance use disorders should be easy to find and access. We’re equipping our members with the tools they need to make informed choices and find quality care.
Cost Estimator
Blue Cross NC Price Transparency Tools
The more transparency members receive, the more affordable their health care becomes. With tools like our Cost Estimator, you can know how much a procedure costs at different providers and choose which one works best for you.
Blue Connect℠
Blue Connect: 24/7 Self-Service Portal
Sometimes the answer is right in front of you, and that’s often the case with our Blue Connect portal. If you’re not up for a phone call with a customer service advocate you can access Blue Connect for ID cards, payments, claims, appeals, and more.
Customer Service Advocates
Caring Beyond the Chat Window
Meet Cindy, a Customer Service Advocate who helps members get the most out of their plans, and makes sure that if an issue arises, it’s met with a solution. Hear her story of going above and beyond to help a member get a critical medication they needed.
Help from Home
Supporting Women Through Pregnancy
We created My Pregnancy App to give members easy access to vital information regarding their pregnancy, including direct access to a registered nurse who can answer any questions or concerns.